Frequently asked questions
Neusser Galopprennbahn / RennbahnPark
Am Rennbahnpark 1
The visitors’ entrance is accessible from Hammer Landstraße. It is not, however, possible to drive onto the site in a motorized vehicle from this entrance.
Please, follow local sign-posting for visitors and observe the directions provided by our traffic assistants! More information due to parking you can find here soon.
Please use the timetable information of VRR.
The visitors’ entrance is accessible via Hammer Landstraße, close to the main racecourse building.
Information on ticket purchase will be provided soon.
More information: www.equitana-openair.com/tickets.
It gives you access to EQUITANA OPEN AIR, including the retail village and all the riding arenas on site, on your chosen day.
• The disabled / wheelchair-users
You are eligible for a concessionary ticket if you have a degree of disability of 80% or more. If you require an escort, that person is entitled to free entry. Please note, however, that the site area is uneven and pathways not paved. Surfaces can be made up of sand, grass or wood chippings and may be unpassable for wheelchairs in the event of bad weather.
Children aged from 6 to 15 inclusive are entitled to a concessionary ticket. Children under the age of 6 are eligible for free entry.
• FN Private Members (PMs)
More information will be published soon.
In this event, please contact the after-sales service team of our ticket supplier, Ticketmaster, by calling +49 (0) 30 - 40 818 824 (local rates apply). Lines are open from 8am to 10pm from Monday - Friday and from 9am to 8pm at the weekend and on public holidays. Other ways of contacting Ticketmaster’s after-sales service team are listed at www.ticketmaster.de.
No, EQUITANA does not sell official gift vouchers. However, it is possible to purchase gift vouchers from our ticketing company, Ticketmaster, for Ticketmaster events (including EQUITANA Open Air). It is also possible to order vouchers in the form of gift cards. Please refer to the Gift Card section of www.ticketmaster.de for further details.
Please fill out the entry ticket voucher and exchange it for an entry ticket at the press office on site (located in the main racecourse building).
As well as the EQUITANA show programme (main show arena & activity ring), our partner associations
• EWU Rheinland [1st Western Riders’ Union, Rhineland]
• Interessengemeinschaft Welsh e.V. [Society for Promoting the Welsh Pony]
• IPZV Rheinland [Association of Riders and Breeders of the Icelandic Horse]
• PSVR [The Rhenish Equestrian Sports Association]
will be presenting a rich and varied programme in a total of 6 rings at EQUITANA Open Air including:
• Dressage and other tests
• Icelandic horse competitions
• Western competitions
• Welsh breed show
• Lectures and training demonstrations
• Pony riding
• Baroque horses
• Shows and games
• Exhibition area
• Breed shows
Details regarding the EQUITANA programme for the main show arena and activity ring and also our partner associations’ timetable will be available online soon.
Yes, there is a evening event EQUITANA Open Air at Night in the main show arena. Entry to the events is free.
Our retail village is located right next to the visitors’ entrance. The main EQUITANA show arena, activity ring and the rings used by our partner associations are also quick and easy to reach. You can find a plan of the site to download here. A list of exhibitors will also be available here soon. The list of exhibitors will also be updated continuously.
Don’t worry, your creature comforts will be well catered for on site with a colourful mix of different types of meals and snacks available.
For safety reasons, all dogs must be kept on a lead at all times when on the exhibition site. Owners should also carry a vaccination pass for their pet. If a dog has to wear a muzzle, then it too must be worn at all times. The organizer reserves the right to exclude any dogs not on a lead and their owners from the event at any time. As organizer, we would strongly recommend you do not bring dogs to the event due to the large number of visitors on-site.
Unfortunately, we have no childcare facilities available.
Smoking is generally allowed on site, but expressly forbidden in any of the pagoda tents.
It is permitted to take photos and film videos at EQUITANA OPEN AIR for private and non-commercial use. Taking photos or filming videos for commercial purposes (i.e. including the resale of photos or videos in either paper or digital form) is restricted and requires an explicit licence issued by the organizer. Further information is available from Christian Reiss, tel. +49 (0) 211 90191-221, firstname.lastname@example.org.
Holiday Inn Düsseldorf-Neuss
Your Equitana Open Air partner hotel with excellent transport connections and within walking distance to the RennbahnPark Neuss. 220 newly designed, bright and at least 27 sqm air-conditioned rooms & suites, 650 sqm modern conference area, a wide range of gastronomic offers, a beautiful beer garden and much more round off your stay. Use the 4-star superior hotel as an ideal base for your visit to the Equitana Open Air. In the immediate vicinity of the historic city centre of Neuss you will experience true hospitality.
Together with the operators of the event sites in Neuss and Mannheim, we are looking for the best available dates in late summer. As soon as the new dates are fixed, we will inform all visitors and participants.
Yes, the tickets remain valid for the follow-up event. No new ticket will be issued.
Yes, in this exceptional case you will be refunded the price of tickets purchased in the official EQUITANA ticket shop. The refund will only be made to the ticket purchaser. Our ticket service provider (Ticket Master) will contact all ticket buyers. Please note, however, that due to the current situation there may be delays.
Here you have to contact the respective tour operator and hotel.